#23: should you “go big or go home” with content?

Welcome to contentfolksā€”a fortnightly newsletterĀ with short lessons & ideas about content that makes a difference, sparks action, and truly serves its audience. Thank you for being here!


Hey šŸ‘‹

Watching the Olympic Games over the last 12 days, Iā€™ve heard more than once that an athlete who is after a medal ā€œmust go big or go homeā€ā€”which makes sense, when their chance at an Olympic gold comes once every four (ā€¦five!) years.

But most of the time, ā€œgoing bigā€ isnā€™t something an athlete aims for: aside from being unsustainable, itā€™s also an unnecessary (and unsafe) waste of energy and strength.

And this relates to content marketingā€¦ how?


Going big vs. staying small

For most content marketers, ā€œgoing bigā€ is the default setting: give us a content task, and nine times out of ten weā€™ll aim to ship something perfectly produced and impeccably polished. Unlike product marketers, who are trained to create Minimum Viable Products (MVPs) to test and iterate on, we content folks donā€™t usually go around thinking about the smallest unit of meaningful content work we can deliverā€”and if somebody asks us to scope things down, we might even feel personally offended šŸ˜‰

Thereā€™s nothing wrong with doing big content things every once in a while, when the time is right. But more often than not, like an athlete in training, weā€™re better off focusing on smaller, more sustainable, equally valuable tasks: improving something we already have, running a new experiment, trying new tricks to see how they land.

The small things help us build the foundations on which we pull off the big ones.


šŸ’” A practical example šŸ’”

Say you work for a company that makes employee recognition software. Youā€™ve heard me talk about product-led content, think this approach is worth pursuing, and are ready to give it a serious try.

In this scenario, you could be tempted to go big: do a round of customer and keyword research, use the insight to plan a new long-form resource, write thousands of fresh words, maybe even hire an illustrator to work on the visual layoutā€¦

ā€¦or, you could stay small: take a piece of content you already have, look forĀ oneĀ section where you can talk about the product, and work on updating it.


Take a look at what ā€˜smallā€™ could look like. Here is an existing guide about peer recognition:

content example

And here is a small, product-focused tweak you could apply to it (PS: I donā€™t work for this company, I just mocked it up in Photoshop to give you an idea of what can be done!):

content example 2

Unlike the original, the edited version includes:

  • A quick, descriptive example of what the product can do
  • An annotated screenshot that anchors a feature description to a visual reminder, so a reader can familiarise themselves with the look & feel of the platform
  • A caption with a link to additional information

Thatā€™s already a solid step in a product-led direction; it adds clarity for your audience, is easy to iterate on, and you can do it in less than 30 minutes. And sure, it doesnā€™t come with a side of fireworks and you wonā€™t get a content marketing medal for itā€¦ but on balance, Iā€™d still call it a content win šŸ˜‰


Content marketing moves at a faster pace than the Olympic Games (and you donā€™t injure yourself nearly as much), but the principle of ā€œgoing bigā€ when the opportunity is right*** and staying smaller the rest of the time is very helpful for our daily work.

Go do something small today!

fio

***I genuinely almost leapt off the sofa when Charlotte Worthington landed the first-ever 360 BMX backflip in womenā€™s competition after falling horribly in her first attempt. Apparently, sheā€™d only tried this move in training a few times beforeā€”and thatā€™s what inspired this entire newsletter!